Remote Collection Representative—Uncapped Earnings

Alliance Collection Agencies Inc.; Milwaukee (WI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Generous PTO

401(k)

Company-provided equipment

Employee discount program

Job summary

Alliance Collection Agencies, Inc. is hiring Collection Representatives for a fully remote role requiring residence in WI, KS, GA, OK, FL, AR, TN, TX, SC, or NC. Earn via a performance-based pay path with initial training at $20/hour, then $17/hour plus bonus/commission as you progress.

Typical hours align with CST/ET schedules and include occasional after-hours options. Responsibilities include handling high-volume calls, negotiating repayment plans, and maintaining compliant case notes.

Qualifications

• High school diploma or equivalent.
• Ability to pass identity and background checks.
• Willingness to obtain PCS certification within one year of hire.
• Strong communication and negotiation skills.

Responsibilities

• Handle high-volume outbound and inbound calls with professionalism.
• Negotiate payment arrangements that meet consumer and company goals.
• Meet/exceed performance metrics (quality, compliance, collections).
• Maintain accurate documentation and follow all laws and standards.
• Build trust quickly through active listening, empathy, and effective communication.

Skills

Negotiation

Outbound calling

Active listening

Communication

Time management

Empathy

Education

High School Diploma

Tools

Call center software

Job description

Alliance Collection Agencies, Inc. is hiring Collection Representatives for a fully remote role requiring residence in WI, KS, GA, OK, FL, AR, TN, TX, SC, or NC. Earn via a performance-based pay path with initial training at $20/hour, then $17/hour plus bonus/commission as you progress.

Typical hours align with CST/ET schedules and include occasional after-hours options. Responsibilities include handling high-volume calls, negotiating repayment plans, and maintaining compliant case notes.