Remote Collections Specialist – Student Accounts

pofft Technology Inc.; United States; Remote; USD 28,000 - 35,000; Full time

Job summary

Azusa Pacific University Global is seeking a Collections Specialist for a remote, full-time role in the United States. The position manages student accounts receivable, negotiates payment plans, and ensures accurate documentation while supporting the university’s mission.

The role emphasizes proactive collection practices, compliance, and service to students and partners to promote retention and fiscal responsibility. Schedule includes standard hours with occasional late shifts as needed.

Qualifications

• Minimum 2 years experience in student accounts, customer accounting, or related field.
• Must demonstrate Christian commitment and support the evangelical mission.
• Experience in higher education is preferred.

Responsibilities

• Contact students with past due accounts to request payment.
• Negotiate payment plans with students unable to pay in full.
• Coordinate with the student accounts department to resolve billing discrepancies.
• Maintain accurate records of all collection activities and update the university's student accounts database.
• Prepare reports and analyses related to internal collections activity, and present findings to university leadership.

Job description

Azusa Pacific University Global is seeking a Collections Specialist for a remote, full-time role in the United States. The position manages student accounts receivable, negotiates payment plans, and ensures accurate documentation while supporting the university’s mission.

The role emphasizes proactive collection practices, compliance, and service to students and partners to promote retention and fiscal responsibility. Schedule includes standard hours with occasional late shifts as needed.