Remote Collections Specialist — Inbound Calls & Payments

Intelogix; Pennsylvania; Remote; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Discounts

Career Advancement

Job summary

InteLogix is seeking a Remote Call Center Representative for collections, supporting customers nationwide from Pennsylvania and Florida. You will handle inbound calls, process payments, and set up autopay while maintaining accuracy and strong customer engagement.

The role requires 1 year of customer service experience, excellent communication, and the ability to multitask across multiple windows. Training is provided, and the position offers comprehensive benefits and career advancement

Qualifications

• High School Diploma or equivalent required; BA degree preferred.
• 1 year of Customer Service experience required.
• Call Center or Collections experience preferred.
• Excellent communication, both written and oral.
• Ability to balance multiple tasks while on the phone.

Responsibilities

• Handle inbound calls from customers of a major telecommunications company.
• Process payments on customer wireless, wireline and connect accounts.
• Set up autopay and send invoices to customers.
• Correct deficiencies or issues as directed by management/QA.
• Maintain positive public relations with customers.
• Adhere to attendance, punctuality, and break requirements.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Education

High School Diploma or equivalent

BA degree preferred

Job description

InteLogix is seeking a Remote Call Center Representative for collections, supporting customers nationwide from Pennsylvania and Florida. You will handle inbound calls, process payments, and set up autopay while maintaining accuracy and strong customer engagement.

The role requires 1 year of customer service experience, excellent communication, and the ability to multitask across multiple windows. Training is provided, and the position offers comprehensive benefits and career advancement