Remote Collections Specialist From Home | Commission

LCS Financial Services Corporation; Yuma (AZ); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Commission

100% remote position

Mon-Fri schedule

Medical, dental & vision insurance

Life Insurance & Disability

401k retirement plan

Paid holidays

DTO

Team-oriented environment

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team from home. You will negotiate resolutions, set up payment arrangements, and use skip-tracing tools to locate borrowers while maintaining compliance and professionalism.

This 100% remote role offers commission-based earning potential, a Monday–Friday schedule, and comprehensive benefits. Applicants must reside in an LCS-approved state and have at least 2 years in debt collection with

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.
• Ability to remain available, responsive, and productive throughout scheduled working hours.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintain consistent communication with management and team members while working remotely.

Skills

Negotiation

Verbal communication

Organization

Independence

Reliability

Debt collection laws

Active listening

Conflict resolution

Remote work setup

Persuasion

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team from home. You will negotiate resolutions, set up payment arrangements, and use skip-tracing tools to locate borrowers while maintaining compliance and professionalism.

This 100% remote role offers commission-based earning potential, a Monday–Friday schedule, and comprehensive benefits. Applicants must reside in an LCS-approved state and have at least 2 years in debt collection with