Remote Collections Specialist: Earn Bonuses & Grow

ARS National Services; Jacksonville (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Remote work

Full benefits (Medical, Dental, Vision

401k

Bonuses

Gear provided

Career development

Paid time off

Job summary

ARS National Services is hiring for a full-time, remote role based in the Jacksonville area. You will handle calls, analyze financial situations, negotiate plans, and ensure compliant customer support. Training starts soon, with opportunities for monthly bonuses and career growth.

Benefits include medical, dental, vision, 401k, paid holidays, and vacation accrual from day one. Requires a high school diploma or GED and strong communication skills.

Qualifications

• High school diploma or GED required.
• Strong communication with empathy and clarity.
• Analytical thinking and problem solving essential.
• Comfort with basic math and percentages.
• Experience in collections, sales, or call center a plus.

Responsibilities

• Handle inbound/outbound calls with empathy and confidence.
• Analyze financial situations and offer tailored solutions.
• Negotiate payment plans, settlements, and full repayments.
• Maintain accurate records and ensure FDCPA/compliance.
• Collaborate with team leads and stay on-camera during shifts.
• Support customers through the resolution process.

Skills

Communication

Negotiation

Critical thinking

Basic math

Internet basics

Education

High school diploma or GED

Job description

ARS National Services is hiring for a full-time, remote role based in the Jacksonville area. You will handle calls, analyze financial situations, negotiate plans, and ensure compliant customer support. Training starts soon, with opportunities for monthly bonuses and career growth.

Benefits include medical, dental, vision, 401k, paid holidays, and vacation accrual from day one. Requires a high school diploma or GED and strong communication skills.