Remote Collections Specialist – Bonus Eligible

Prog Leasing, LLC; United States; Remote; USD 30,000 - 41,000; Full time

Benefits offered by this job

Full Health Benefits

401k match

Paid Time Off

Paid Holidays

Employee Stock Purchase Program

Tuition Reimbursement

Charitable Gift Matching

Job summary

Progressive Leasing is hiring Remote Collections Representatives to work from home within 60 miles of Glendale, AZ. The role involves handling inbound and outbound calls to collect past-due accounts and delivering top-tier customer service.

The position offers full health benefits, a 401k match, PTO, holidays, and growth opportunities. Must have a high school diploma or GED and be at least 18 years old.

Qualifications

• Customer service and prior collections experience.
• Excellent verbal and written communication skills.
• Computer and typing literacy; proficient with multiple software applications.
• Phone experience in a customer service/call center environment.
• High school diploma or GED or equivalent; must be 18+.
• AI-enabled tools are used and will expand over time.

Responsibilities

• Outbound and inbound calls to collect on accounts past due.
• Provide top-tier support and service to customers.

Skills

Customer Service

Collections experience

Verbal & written communication

Typing

Phone center experience

AI-enabled tools

Education

High school diploma or GED

Tools

AI-enabled tools

Job description

Progressive Leasing is hiring Remote Collections Representatives to work from home within 60 miles of Glendale, AZ. The role involves handling inbound and outbound calls to collect past-due accounts and delivering top-tier customer service.

The position offers full health benefits, a 401k match, PTO, holidays, and growth opportunities. Must have a high school diploma or GED and be at least 18 years old.