Remote Collections Specialist: Complex Accounts & Disputes

North Haven Solutions; Oregon; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401k with match

Remote stipend

Apple equipment

Job summary

North Haven Solutions is seeking a skilled collections professional to manage complex cases in a regulated environment. You will coordinate with clients, vendors, and providers to move outstanding balances toward resolution, while maintaining accurate documentation.

The role requires a Bachelor's degree in business or finance and at least three years in collections or accounts receivable, with NetSuite and strong Excel skills. You will work in Oregon to ensure compliant, timely outcomes.

Qualifications

• Bachelor's degree in business, finance, or related field.
• 3+ years in collections or accounts receivable.
• Experience with NetSuite and Excel.
• Knowledge of collection regulations and dispute procedures.
• Experience negotiating in collections.
• Experience working with clients, vendors, and providers.

Responsibilities

• Manage complex collections cases and resolve outstanding balances.
• Review records and identify strategies for successful resolution.
• Communicate professionally with clients, providers and stakeholders.
• Maintain accurate case documentation meeting regulatory and deadlines.

Skills

Strong organizational skills

Negotiation skills

Stakeholder management

Education

Bachelor's degree in business, finance, or related field

Tools

NetSuite

Excel

Job description

North Haven Solutions is seeking a skilled collections professional to manage complex cases in a regulated environment. You will coordinate with clients, vendors, and providers to move outstanding balances toward resolution, while maintaining accurate documentation.

The role requires a Bachelor's degree in business or finance and at least three years in collections or accounts receivable, with NetSuite and strong Excel skills. You will work in Oregon to ensure compliant, timely outcomes.