Accounts Receivable & Collections Specialist

Creative Financial Staffing, LLC; Geneva (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Creative Financial Staffing, LLC seeks an Accounts Receivable Collections Specialist to manage B2B collections, resolve past-due balances, and improve cash flow. The role emphasizes account reconciliations, aging analysis, and collaboration with billing teams to resolve discrepancies.

The ideal candidate will have 5+ years in AR/collections, strong Excel (PivotTables, XLOOKUP/VLOOKUP), ERP experience (NetSuite a plus), and excellent communication skills.

Qualifications

• 5+ years of accounts receivable and collections experience required.
• Strong business-to-business collections background.
• Experience reconciling customer accounts and resolving payment discrepancies.
• Advanced Excel skills including Pivot Tables and XLOOKUP/VLOOKUP.
• Experience with ERP systems; NetSuite a plus.

Responsibilities

• Manage business-to-business collections activities and customer account follow-up
• Communicate with customers regarding past-due balances via phone and email
• Research, reconcile, and resolve account discrepancies, deductions, and payment issues
• Review aging reports and prioritize collection efforts to improve cash flow
• Investigate and resolve misapplied payments and customer disputes
• Partner with internal departments to resolve billing and account concerns
• Maintain accurate account documentation within the ERP system
• Prepare reporting and analysis to support management and customer account reviews
• Assist with audits of receivable balances and account accuracy

Skills

Accounts receivable & collections

Excel

Communication

Prioritization

Independent work

Education

Associate's degree in Accounting or related field

Tools

NetSuite

Pivot Tables

XLOOKUP/VLOOKUP

Job description

Accounts Receivable Collections Specialist

Are you a seasoned collections professional who enjoys resolving customer account issues, improving cash flow, and building strong customer relationships? Our client is seeking an experienced Accounts Receivable Collections Specialist to join a collaborative team and play a key role in managing collections, account reconciliations, and aging analysis.

Why This Opportunity Stands Out for the Accounts Receivable Collections Specialist:

• Stable and established organization with a team-oriented culture
• Highly visible role supporting revenue and cash flow initiatives
• Opportunity to work directly with leadership and cross-functional teams
• Blend of collections, account reconciliation, reporting, and problem-solving responsibilities
• Hands-on position where your contributions directly impact business performance
• Supportive environment with strong training and onboarding from a tenured team

Key Responsibilities for the Accounts Receivable Collections Specialist:

• Manage business-to-business collections activities and customer account follow-up
• Communicate with customers regarding past-due balances via phone and email
• Research, reconcile, and resolve account discrepancies, deductions, and payment issues
• Review aging reports and prioritize collection efforts to improve cash flow
• Investigate and resolve misapplied payments and customer disputes
• Partner with internal departments to resolve billing and account concerns
• Maintain accurate account documentation within the ERP system
• Prepare reporting and analysis to support management and customer account reviews
• Assist with audits of receivable balances and account accuracy

Qualifications for the Accounts Receivable Collections Specialist:

• 5+ years of accounts receivable and collections experience preferred
• Strong business-to-business collections background required
• Experience reconciling customer accounts and resolving payment discrepancies
• Advanced Excel skills including Pivot Tables and XLOOKUP/VLOOKUP functionality
• Experience working with ERP systems; NetSuite experience is a plus
• Strong written and verbal communication skills
• Ability to prioritize multiple tasks and work independently
• Service, manufacturing, distribution, or related industry experience preferred
• Associate’s degree in Accounting or related field
• Positive, adaptable, and customer-focused approach

#INOCT2026
#LI-PO1

EB-3106996715