Remote Collections Specialist with Bonus

Progressive Leasing; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Paid holidays

Volunteer hours

Employee stock purchase program

Tuition reimbursement

Charitable gift matching

Equipment provided

Job summary

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. We are hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved.

This work-from-home position can be performed remotely within a 60-mile radius of Glendale, Arizona, with a strong focus on outbound and inbound calls to collect past-due accounts. Competitive pay includes a base of $17.00 per hour plus a bonus and a 5% increase for verified Spanish fluency.

Qualifications

• Customer service and prior collections experience with impeccable interpersonal skills.
• Excellent verbal and written communication skills.
• Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously.
• Phone experience in a customer service/call center environment.
• High school diploma or GED equivalent, must also be 18 years or older.
• AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time.

Responsibilities

• Responsible for outbound and inbound calls, collecting on accounts that are past due.
• Provide top tier support and service to our customers.

Skills

Customer service

Communication

Computer literacy

Phone support

High school diploma

AI-enabled tools

Education

High school diploma or GED

Tools

CRM software

AI-enabled tools

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. We are hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved.

This work-from-home position can be performed remotely within a 60-mile radius of Glendale, Arizona, with a strong focus on outbound and inbound calls to collect past-due accounts. Competitive pay includes a base of $17.00 per hour plus a bonus and a 5% increase for verified Spanish fluency.