Remote Bilingual Collections Specialist

Transworld Systems Inc.; Houston (TX); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Bonus opportunity

Comprehensive benefits: medical,Dental

Vision, 401k with employer matching,  

Paid time off and holidays

Job summary

Transworld Systems Inc. is seeking a Remote Collections Representative to work from home in the United States. The role focuses on calling and contacting customers with past-due accounts to secure payments and bring accounts current.

Requirements include 1–3 years of collections experience, fluency in English and Spanish, and a high school diploma. Remote work setup is required with a broadband connection; a comprehensive benefits package is provided.

Qualifications

• Fluency in English and Spanish is required.
• 2 years previous call center experience
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Confidentiality and strong customer service aptitude

Responsibilities

• Make outbound calls and handle inbound calls to pursue past-due accounts.
• Secure payments and update account information on file.
• Maintain professional customer service and accurate documentation.

Skills

Bilingual English/Spanish

Phone etiquette

Negotiation skills

Customer service

Multitasking

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. is seeking a Remote Collections Representative to work from home in the United States. The role focuses on calling and contacting customers with past-due accounts to secure payments and bring accounts current.

Requirements include 1–3 years of collections experience, fluency in English and Spanish, and a high school diploma. Remote work setup is required with a broadband connection; a comprehensive benefits package is provided.