Remote Collections Pro — Flexible Hours & Commission

IC System; Tallahassee (FL); Remote; USD 23,000 - 26,000; Full time

Job summary

IC System is seeking a collections specialist to manage delinquent consumer accounts from a fully remote location. You will apply proven collection strategies, maintain compliance, and deliver a positive consumer experience while meeting performance goals.

Training is 8:30 AM - 4:00 PM CT for onboarding; after training, you can set a schedule between 7:00 AM and 8:00 PM CT, Monday–Friday, for 40 hours per week.

Qualifications

• 2+ years of recent third-party collections experience required, including current or recent experience in a collection agency environment.

Responsibilities

• Manage inbound and outbound collection efforts on delinquent consumer accounts.
• Use proven collection strategies to secure payment resolutions and meet performance objectives.
• Navigate challenging conversations with professionalism, empathy, and confidence.
• Maintain compliance with company policies and applicable collection regulations.
• Deliver a positive consumer experience while achieving collection goals.

Skills

Communication skills

Negotiation skills

Customer service skills

Job description

IC System is seeking a collections specialist to manage delinquent consumer accounts from a fully remote location. You will apply proven collection strategies, maintain compliance, and deliver a positive consumer experience while meeting performance goals.

Training is 8:30 AM - 4:00 PM CT for onboarding; after training, you can set a schedule between 7:00 AM and 8:00 PM CT, Monday–Friday, for 40 hours per week.