Remote Collections & Lien Administrator

Remote Raven

United States

Remote

USD 8,300 - 11,000

Full time

14 days+

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Job summary

Remote Raven is seeking a Collection Administrator to support the daily operations of a community association management company’s collections department. You will manage payment plans, process legal payments, and coordinate lien documentation while communicating with residents, attorneys, and site teams.

The role requires strong attention to detail and the ability to handle a high volume of correspondence in a structured workflow.

Qualifications

Experience in collections, AR, or similar administrative role.
Strong attention to detail and accuracy across payment records.
Ability to manage high volumes of correspondence and documentation.
Professional written and verbal communication with residents, attorneys, and site teams.
Familiarity with tracker-based workflows and remote work environment.

Responsibilities

Establish and manage payment plans and document agreements.
Monitor inboxes and respond within 24 business hours.
Post legal payments in VMS and code deposits.
Prepare and file lien documentation accurately and timely.
Prepare files for legal referrals with complete documentation.
Correspond with residents, attorneys, and site teams regarding delinquent accounts.
Review emails and voicemails daily and provide timely responses.
Post and backup deposit records for each transaction.