Remote Collections & Billing Manager

Openkrill; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Unlimited PTO

Fully remote

Impact on healthcare customers

Job summary

Clipboard is seeking a Collections Account Manager to join the Billing team. You will manage a portfolio of healthcare provider accounts, resolve billing issues, and drive timely payments while balancing risk and growth.

This fully remote role emphasizes clear communication and strategic problem-solving across a complex billing environment. Success depends on ownership of billing outcomes, customer relationship building, and collaboration with internal teams to improve processes and drive

Qualifications

• Experience handling billing issues and resolving disputes.
• Ability to manage multiple accounts and prioritize tasks.
• Strong communication and negotiation skills.
• A drive to improve processes and billing systems.

Responsibilities

• Manage a portfolio of accounts and ensure timely invoice payments.
• Conduct high-volume outbound calls to collect past-due balances.
• Weigh risk vs growth when making collection decisions.
• Resolve customer invoice disputes and payment issues.
• Manage customer payments and remittances efficiently.
• Build trust with healthcare providers through financial acumen.
• Explain billing processes clearly to stakeholders.
• Provide feedback to improve billing systems and workflows.
• Collaborate with internal teams on billing initiatives.

Skills

Billing

Account management

Outreach calls

Negotiation

Financial acumen

Tools

CRM software

Financial systems

Job description

Clipboard is seeking a Collections Account Manager to join the Billing team. You will manage a portfolio of healthcare provider accounts, resolve billing issues, and drive timely payments while balancing risk and growth.

This fully remote role emphasizes clear communication and strategic problem-solving across a complex billing environment. Success depends on ownership of billing outcomes, customer relationship building, and collaboration with internal teams to improve processes and drive