Remote Billing & Collections Manager — Flexible Hours

KMC Solutions Inc; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Remote Jobs is seeking a Billing & Collections Manager to own the end-to-end billing and receivables process for our litigation practice. This remote role emphasizes empathy, integrity, and clear communication with clients while driving a healthy receivables position.

You will oversee monthly cycles, collections, retainers, and related reporting, collaborating with lawyers and clerks to design scalable processes as the firm grows.

Qualifications

• Minimum 2 years' experience managing billing and collections at a law firm.
• Experience supervising billing staff or owning a firm's billing function end-to-end is an asset.

Responsibilities

• Billing Operations & Monthly Cycle: Own the monthly billing calendar; prepare, review, and finalize pre-bills in coordination with lawyers and law clerks.
• Billing Operations & Monthly Cycle: Review draft bills for accuracy, consistency, and correct allocation of time across related matters before release.
• Billing Operations & Monthly Cycle: Generate and deliver accurate, clearly presented invoices on a consistent monthly schedule.
• Billing Operations & Monthly Cycle: Track unbilled work-in-progress and follow up internally to ensure time is recorded and billed promptly.
• Collections & Accounts Receivable Management: Monitor accounts receivable and conduct timely, structured follow-up on outstanding invoices.
• Collections & Accounts Receivable Management: Approach conversations with patience, empathy, and professionalism, recognizing client stress.
• Collections & Accounts Receivable Management: Work with clients to establish realistic payment arrangements and see them through to completion.
• Collections & Accounts Receivable Management: Know when to listen, when to problem-solve, and when to elevate an account to a lawyer.
• Retainers & Trust Coordination: Monitor retainer balances and coordinate replenishment requests before balances are exhausted.
• Retainers & Trust Coordination: Support trust-to-general transfers and account reconciliations in coordination with the firm's bookkeeping function.
• Reporting, Process Ownership & Improvement: Maintain accurate billing and receivables records in the firm's practice management systems.
• Reporting, Process Ownership & Improvement: Prepare monthly reporting for firm leadership on billings, collections, realization, aged receivables, and unbilled time.
• Reporting, Process Ownership & Improvement: Administer the firm's billing review and approval processes, including discount and write-down approvals.
• Reporting, Process Ownership & Improvement: Identify and implement improvements to billing workflows, templates, and client payment options as the firm grows.
• Reporting, Process Ownership & Improvement: Train and support timekeepers on billing practices, and help onboard and guide future billing staff as the team expands.
• Compliance & Confidentiality: Adhere to professional guidelines and legal requirements regarding confidentiality and client financial information.
• Compliance & Confidentiality: Ensure billing records are maintained, stored, and disposed of in accordance with legal and professional standards.

Skills

Empathy

Communication

Relationship-building

Organizational skills

Attention to detail

Calm under pressure

Tools

Clio

Practice management software

Microsoft Office

Job description

Remote Jobs is seeking a Billing & Collections Manager to own the end-to-end billing and receivables process for our litigation practice. This remote role emphasizes empathy, integrity, and clear communication with clients while driving a healthy receivables position.

You will oversee monthly cycles, collections, retainers, and related reporting, collaborating with lawyers and clerks to design scalable processes as the firm grows.