Remote Collection Specialist

Lensa; Richmond (VA); Remote; Full time

Job summary

A leading company is seeking detail-oriented full-time Collections Specialists for a remote position. Ideal candidates thrive in fast-paced environments, provide exceptional customer service, and are motivated by recognition and rewards. Enjoy a Monday to Friday schedule with competitive pay and benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Monthly bonus opportunities

Qualifications

• Provide exceptional customer service while accurately recording information.
• Assist with account resolution and establish payment arrangements.

Responsibilities

• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Skills

Customer Service

Detail-oriented

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, BCA Financial Services, Inc., is seeking professionals. Apply via Lensa today!

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your efforts, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and holidays

The Collections Specialist Will

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work From Home Requirements

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet from your cable modem to your PC. Must support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided to ensure success.

BCA Financial Services, Inc. is an Equal Opportunity Employer.

Keywords: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, customer service jobs, contact center, remote medical call center, work from home, patient account representative, healthcare collections, virtual collections, remote work, virtual patient representative.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• IT Services and IT Consulting

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