Remote Collection Specialist

BCA Financial Services, Inc.; Houston (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for dedicated Collections Specialists to join their remote team. In this role, you will thrive in a fast-paced environment, providing exceptional customer service and assisting clients with account resolutions. You'll handle a high volume of calls and work with various computer programs to meet individual metrics. Enjoy a competitive hourly wage with monthly bonuses, along with comprehensive benefits including medical, dental, and paid time off. If you're solution-driven and ready to make a difference, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Monthly Bonus Opportunities

Qualifications

• Detail-oriented with a focus on exceptional customer service.
• Ability to handle high volumes of calls and meet metrics.

Responsibilities

• Provide customer service and assist with account resolution.
• Handle inbound and outbound calls while recording information.

Skills

Customer Service

Problem Solving

Communication

Tools

Computer Programs

Job description

REMOTE POSITION- Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.

Work from home requirements:

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer