Remote Collection Specialist

Bcafinancial; Houston (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for a dedicated Remote Collection Specialist to join their team. This full-time position offers a competitive hourly wage along with monthly bonus opportunities. As a Collection Specialist, you will provide exceptional customer service, assist clients with account resolution, and manage high volumes of calls. The role requires a detail-oriented individual who thrives in a fast-paced environment and is committed to delivering solutions. Enjoy the flexibility of working from home while being part of a supportive team that values your contributions and recognizes your performance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Monthly Bonus Opportunities

Qualifications

• Detail-oriented with strong communication skills.
• Ability to handle high volumes of calls and account resolution.

Responsibilities

• Provide exceptional customer service to clients’ patients.
• Assist with account resolution and payment plans.
• Handle inbound and outbound calls efficiently.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma

Tools

Computer Programs

Job description

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REMOTE POSITION- Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented, full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and holidays

The Collections Specialist will:

• Provide exceptional customer service to clients’ patients while accurately recording information.
• Assist with account resolution by communicating account details, offering solutions, and establishing payment plans.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from home requirements:

• Have a quiet, private workspace.
• High-speed internet supporting video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements before training.
• Reside in one of these states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided.

BCA Financial Services, Inc. is an Equal Opportunity Employer.