Remote Collection Specialist

BCA Financial Services, Inc.; Houston (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking enthusiastic Collections Specialists to join their remote team. This role offers a unique opportunity to thrive in a fast-paced environment, where your exceptional customer service skills will shine. You'll be responsible for assisting clients with account resolutions and providing support through high volumes of calls. Enjoy a competitive hourly wage, along with monthly bonuses and a comprehensive benefits package, including medical and retirement options. If you're driven to make a difference and excel in a supportive work-from-home setting, this position is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Qualifications

• Detail-oriented with a focus on providing exceptional customer service.
• Ability to handle high volumes of inbound and outbound calls.

Responsibilities

• Provide exceptional customer service while accurately recording patient information.
• Assist with account resolution and establish payment arrangements.

Skills

Customer Service

Problem Solving

Communication

Attention to Detail

Education

High School Diploma

Job description

2 days ago Be among the first 25 applicants

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays
  
  

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.
  
  

Work from home requirements:

• Have a quiet and private workspace.
• High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.
  
  

BCA Financial Services, Inc. is an Equal Opportunity Employer

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

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