Remote Collection Specialist

Lensa; Houston (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking dedicated Collections Specialists for a remote position. This role is perfect for those who thrive in fast-paced environments and are passionate about providing exceptional customer service. You will work with clients to resolve accounts, establish payment arrangements, and handle a high volume of calls. Enjoy a Monday through Friday schedule, a competitive hourly rate, and opportunities for monthly bonuses. Join a team that values your contributions and offers a supportive work-from-home environment with all necessary equipment provided.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off

Paid Holidays

Qualifications

• Detail-oriented with exceptional customer service skills.
• Ability to work in a fast-paced environment and handle high call volumes.

Responsibilities

• Provide exceptional customer service to clients' patients.
• Assist with account resolution and establish payment arrangements.
• Handle inbound and outbound calls efficiently.

Skills

Customer Service

Problem Solving

Communication

Attention to Detail

Education

High School Diploma

Tools

Computer Programs

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, BCA Financial Services, Inc., is seeking professionals. Apply via Lensa today!

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution-driven, provide exceptional customer service, and be rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist Will

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work From Home Requirements

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet from cable modem to your PC. Must support video/web/audio and VoIP (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to the first day of training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided to ensure your success.

BCA Financial Services, Inc. is an Equal Opportunity Employer.

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