Remote Collection Specialist

BCA Financial Services; Atlanta (GA); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Remote Collection Specialist to join their team. In this full-time role, you will provide exceptional customer service while managing high volumes of calls and assisting clients with account resolutions. This position offers a competitive hourly wage and the opportunity for monthly bonuses, along with comprehensive benefits including medical, dental, and 401k matching. If you thrive in a fast-paced environment and are passionate about making a difference, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Monthly Bonus Opportunities

Qualifications

• Detail-oriented with a focus on providing exceptional customer service.
• Ability to handle high volumes of inbound and outbound calls.

Responsibilities

• Assist with account resolution and establish payment arrangements.
• Accurately record information and communicate account details.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma

Tools

Computer Programs

Job description

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REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented, full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and holidays

The Collections Specialist will:

• Provide exceptional customer service to clients’ patients and accurately record information.
• Assist with account resolution by communicating account details, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from home requirements:

• Have a quiet, private workspace.
• High-speed internet with Ethernet connection (at least 20 Mbps download, 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements before training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided.

BCA Financial Services, Inc. is an Equal Opportunity Employer.