Remote Collection Specialist

BCA Financial Services, Inc.; Atlanta (GA); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking dedicated Collections Specialists for a remote position. This role is ideal for those who thrive in a fast-paced environment, delivering exceptional customer service while managing account resolutions. You'll be rewarded for your hard work with competitive pay and bonus opportunities. Join a team that values your contributions and offers comprehensive benefits including medical, dental, and a 401k with a company match. If you have a passion for helping others and enjoy a challenging yet rewarding work atmosphere, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Monthly Bonus Opportunities

Qualifications

• Detail-oriented with strong customer service skills.
• Ability to handle high volumes of calls and resolve accounts.

Responsibilities

• Provide exceptional customer service and accurately record information.
• Assist with account resolution and establish payment arrangements.

Skills

Customer Service

Problem Solving

Attention to Detail

Communication

Tools

Computer Programs

Job description

REMOTE POSITION- Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.

Work from home requirements:

• Have a quiet and private workspace.
• High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer