Remote CMDB Engineer - Data Quality and Service Mapping

TEKsystems; Dallas (TX); Remote; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) Retirement Plan

PTO / Time Off

Job summary

TEKsystems is seeking a CMDB Engineer for a remote, contract-to-hire role based in the United States. The engineer will maintain CMDB data quality, class definitions, and service mappings, while coordinating with multiple teams to remediate data issues and improve governance.

The role emphasizes automation and ServiceNow enhancements. Experience with CMDB, discovery, and dependency mapping is required, with strong collaboration across infrastructure, security, and operations teams.

Qualifications

• Ensures CMDB data quality metrics and remediation plans.
• Maintains CI classes, relationships, and service mappings.
• Oversees Discovery, Service Mapping and automation for CMDB accuracy.

Responsibilities

• Establishes and monitors CMDB data quality metrics, remediation plans, and reporting to improve data integrity and compliance.
• Designs and maintains CI classes, relationships, and service mappings to support governance and recovery.
• Oversees Discovery, Service Mapping, integrations, and automated population mechanisms to maintain CMDB accuracy.
• Partners with infrastructure, application, cybersecurity, architecture, asset management, and business teams to remediate configuration data issues.
• Performs impact analysis and dependency mapping to support change management and incident resolution.
• Monitors compliance with CMDB standards and recommends corrective actions.
• Maintains documentation related to CMDB architecture, governance, procedures, and integration design.
• Identifies opportunities to improve operations through automation and ServiceNow enhancements.

Skills

Data quality

CMDB concepts

Discovery

Service Mapping

Cross-team collaboration

Tools

ServiceNow

CI/CD tooling

Job description

TEKsystems is seeking a CMDB Engineer for a remote, contract-to-hire role based in the United States. The engineer will maintain CMDB data quality, class definitions, and service mappings, while coordinating with multiple teams to remediate data issues and improve governance.

The role emphasizes automation and ServiceNow enhancements. Experience with CMDB, discovery, and dependency mapping is required, with strong collaboration across infrastructure, security, and operations teams.