Remote Cloud Architect & Amazon Connect Expert

Accenture; Nashville (TN); À distance; USD 48 000 - 96 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Résumé du poste

Accenture is seeking a skilled professional to work remotely on Amazon Connect and AWS Lambda initiatives. The role involves defining architectural requirements, improving UI usability, and conducting impact analyses across contact center platforms.

You will participate in design reviews and contribute to QA, while supporting solutioning, estimating, and pricing for proposals. The position requires at least 2+ years with Amazon Connect, 2+ years with AWS Lambda, and 1 year in a major contact

Qualifications

• Minimum 2+ years experience working with Amazon Connect.
• Minimum 2+ years experience working with AWS Lambda Administration.
• Minimum of 1 year of experience in one of the predominate contact center platforms (AWS, Genesys, Microsoft, Google, Cisco).
• Bachelor's degree or equivalent work experience (minimum 12 years total) or 6 years with an Associate's degree.

Responsabilités

• Define software and hardware requirements to support architectural planning and delivery.
• Develop and implement strategies to enhance the application's user interface for optimal usability.
• Conduct impact analyses to assess how business requirements affect system architecture.
• Participate in design, code, and test reviews to ensure quality and alignment with architectural standards.
• Provide architecture quality assurance reviews for proposals and ongoing projects.
• Support technology solutioning, estimating, planning, and pricing activities for proposals.

Connaissances

Amazon Connect

AWS Lambda

Contact center platforms

Cloud design fundamentals

System integration

Formation

Bachelor's degree or equivalent work experience

Description du poste

Accenture is seeking a skilled professional to work remotely on Amazon Connect and AWS Lambda initiatives. The role involves defining architectural requirements, improving UI usability, and conducting impact analyses across contact center platforms.

You will participate in design reviews and contribute to QA, while supporting solutioning, estimating, and pricing for proposals. The position requires at least 2+ years with Amazon Connect, 2+ years with AWS Lambda, and 1 year in a major contact