Senior Cloud Architecture Lead — Amazon Connect & AWS

Accenture; San Diego (CA); A distancia; USD 36.000 - 99.000; Jornada completa

Descripción de la vacante

Accenture is seeking a remote professional in the US with expertise in Amazon Connect and AWS Lambda to independently contribute as a subject matter expert and collaborate in architectural discussions. The role emphasizes delivering effective solutions, growing in a dynamic environment, and applying specialized knowledge to client engagements.

Role involves defining requirements, improving UI usability, conducting impact analyses, participating in reviews, and supporting proposals with

Formación

• Minimum 2+ years experience working with Amazon Connect.
• Minimum 2+ years experience working with AWS Lambda Administration.
• Minimum of 1 year of experience in one of the predominate contact center platforms (AWS, Genesys, Microsoft, Google, Cisco, etc).
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsabilidades

• Define software and hardware requirements to support architectural planning and delivery.
• Develop and implement strategies to enhance the application’s user interface for optimal usability.
• Conduct impact analyses to assess how business requirements affect system architecture.
• Participate in design, code, and test reviews to ensure quality and alignment with architectural standards.
• Provide architecture quality assurance reviews for proposals and ongoing projects.
• Support technology solutioning, estimating, planning, and pricing activities for proposals.

Conocimientos

Amazon Connect

AWS Lambda

Contact Center Platforms

Educación

Bachelor's degree or equivalent (min 12 years) work experience

Descripción del empleo

Accenture is seeking a remote professional in the US with expertise in Amazon Connect and AWS Lambda to independently contribute as a subject matter expert and collaborate in architectural discussions. The role emphasizes delivering effective solutions, growing in a dynamic environment, and applying specialized knowledge to client engagements.

Role involves defining requirements, improving UI usability, conducting impact analyses, participating in reviews, and supporting proposals with