Remote CLM Tech Analyst - Legal Ops Adoption Lead

Liberty Personnel Services, Inc.

Philadelphia (Philadelphia County)

Remote

USD 65,000 - 90,000

Full time

4 days ago
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Job summary

Liberty Personnel Services, Inc. is seeking a Legal Technology Support Analyst to assist the Legal Operations team with technology adoption, project coordination, user support, and process improvements.

You will help attorneys and business partners maximize enterprise applications while ensuring successful implementation of Legal Operations initiatives. The ideal candidate is technically savvy, organized, and customer-focused, with experience supporting business applications, troubleshooting

Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • 2–4 years of experience in Legal Operations, legal technology, business operations, project coordination, or IT support.
  • Experience supporting enterprise business applications, legal technology platforms, or workflow solutions.
  • Experience with Contract Lifecycle Management (CLM), matter management, document management, or similar legal systems is highly preferred.
  • Experience supporting User Acceptance Testing (UAT), software implementations, or technology rollouts is a plus.

Responsibilities

  • Serve as the primary point of contact for day-to-day support of legal technology platforms, including CLM, e-signature, matter management, document management, and workflow applications.
  • Troubleshoot user issues and coordinate resolution with internal technology teams or software vendors.
  • Manage user access, permissions, security reviews, and audit documentation across Legal Operations systems.
  • Coordinate system testing, upgrades, enhancements, and software releases.
  • Assist with implementation of new legal technology solutions and process improvements.

Skills

Troubleshooting
Documentation
Project coordination
Communication
Microsoft 365
Customer service
Learning agility

Education

Bachelor's degree

Tools

CLM systems
Document management
Workflow tools

Job description

Liberty Personnel Services, Inc. is seeking a Legal Technology Support Analyst to assist the Legal Operations team with technology adoption, project coordination, user support, and process improvements.

You will help attorneys and business partners maximize enterprise applications while ensuring successful implementation of Legal Operations initiatives. The ideal candidate is technically savvy, organized, and customer-focused, with experience supporting business applications, troubleshooting

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