Remote Clinical Programs Administrator

Judi Health; United States; Remote; USD 65,000 - 70,000; Full time

Job summary

Judi Health, a health technology pioneer, seeks a Clinical Programs Administration Specialist to support administrative and operational tasks for clinical initiatives remotely in the United States. You will triage calls, schedule consultations, and conduct outreach to prescribers, pharmacies, and members while maintaining drug lists and supporting reporting requirements.

Join a fast-growing startup focused on price transparency and MTM initiatives, with opportunities to collaborate across

Qualifications

• 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience
• 1+ year of customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
• Ability to balance multiple complex projects simultaneously with minimal direction

Responsibilities

• Work with the Clinical Programs team to triage incoming clinical programs calls, schedule appointments for consultations and conduct outreaches to prescribers, pharmacies, and members
• Lead administrative and operational tasks to support the implementation of clinical programs, including but not limited to Capital Rx’s pharmacogenomics, MTM (Medication Therapy Management), lower cost alternative solutions, opioid safety edits, cost containment, and other clinical initiatives as needed
• Manage and maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates
• Support reporting requirements, monitor claims, and ensure communication amongst all stakeholders including internal and external partners
• Identify, document, and effectively communicate issues to appropriate internal stakeholders ensuring customers receive quality care and resolution meets all health and safety standards
• Work collaboratively with internal business and clinical partners to support clinical program initiatives as required
• Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast paced, startup environment
• Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies
• Uphold general business needs and operations as required

Skills

Clinical operations

Customer service

Program coordination

Tools

Microsoft Office Suite

Excel

PowerPoint

Confluence

Jira

Tableau

Salesforce

Job description

Judi Health, a health technology pioneer, seeks a Clinical Programs Administration Specialist to support administrative and operational tasks for clinical initiatives remotely in the United States. You will triage calls, schedule consultations, and conduct outreach to prescribers, pharmacies, and members while maintaining drug lists and supporting reporting requirements.

Join a fast-growing startup focused on price transparency and MTM initiatives, with opportunities to collaborate across