Remote Clinical Payments Specialist — Global

Worldwide Clinical Trials; Georgia; On-site; USD 65,000 - 95,000; Full time

Job summary

Worldwide Clinical Trials is seeking a Clinical Payments Specialist to manage global investigator payments end-to-end for assigned studies. You will gather data from multiple teams, verify contract terms, and ensure timely payments to investigative sites.

You will analyze budgets, forecast payments, and prepare monthly reports while liaising with clinical teams, sponsors, and auditors to support compliance and continuous process improvements.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work independently and as a team member.
• Strong interpersonal skills in a fast‑paced and rapidly changing environment.
• Ability to exercise independent judgment with sensitivity to decisions requiring supervisory approval.
• Ability to handle multiple tasks, including rapid response in generating new documents, forms, and tools.
• Strong organizational skills, including the ability to develop naming conventions and filing architecture.
• Advanced English proficiency; fluency in Mandarin is mandatory.
• Energetic, diligent, and customer‑oriented.

Responsibilities

• End-to-end management of global investigator payments for assigned studies.
• Collection of information from all teams, systems, and tools as needed on a timely and proactive basis.
• Understanding global contract terms, budgets, and payment schedules to ensure payments to investigative sites align with the Clinical Trial Agreement.
• Analysis and presentation of data as required for various stakeholders.
• Acting as a liaison between investigative sites, clinical research teams, and other functional leaders.
• Performing payment reconciliations at mandated intervals.
• Completing analysis of budgeted versus actual spend for assigned projects and other reporting needs as required, and reviewing findings with the project team.
• Developing and providing budgetary forecasts for project teams related to investigator payments.
• Developing and distributing consolidated monthly payment reports detailing the status of paid and unpaid sites for assigned studies.
• Participating in client and project team meetings.
• Preparing for, participating in, and following up on audits and inspections.
• Participating in all required and applicable training.
• Serving as the point of contact for all investigator‑related queries on assigned studies.
• Identifying trends in underpayments and overpayments.
• Evaluating trends and working toward resolution and improvement of revenue cycle processes.
• Collaborating with financial and clinical departments.
• Researching and identifying payment discrepancies from various sources.
• Providing a high level of customer service to internal customers within the global Worldwide Clinical Trials organization and to external sites and sponsors.

Skills

Communication skills

Independent worker

Teamwork

MS Office

Regulatory knowledge

English proficiency

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Access

Publisher

Job description

Worldwide Clinical Trials is seeking a Clinical Payments Specialist to manage global investigator payments end-to-end for assigned studies. You will gather data from multiple teams, verify contract terms, and ensure timely payments to investigative sites.

You will analyze budgets, forecast payments, and prepare monthly reports while liaising with clinical teams, sponsors, and auditors to support compliance and continuous process improvements.