Entry-Level Clinical Payments Specialist

Worldwide Clinical Trials

United States

Remote

USD 42,000 - 56,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Worldwide Clinical Trials is seeking an entry-level Clinical Payments Associate to support day-to-day payment operations and system migrations as needed. You will handle ticket triage in Jira, respond to payment inquiries, and assist with documentation and trackers within a CRO environment.

The role offers broad exposure to clinical payment processes, financial workflows, and collaboration across teams. Bachelor’s degree required; no prior industry experience is necessary, with internships an

Qualifications

Bachelor’s degree required in Life Sciences, Business, Finance, or related field.
No prior industry experience required; internships or administrative experience are an advantage.
Demonstrated interest in clinical research, healthcare, or financial operations.

Responsibilities

Monitor and triage incoming tickets in the Jira system, assigning them to appropriate team members.
Monitor and triage incoming emails, assigning them to appropriate team members.
Respond to general queries from sites, sponsors, and internal teams regarding payment status, remittance details, and system access.
Prepare and distribute remittance documentation and payment confirmations.
Maintain accurate records of ticket assignments, communications, and resolutions.
Support the Clinical Payments team with administrative tasks such as updating trackers and organising documentation.