Remote Clinical Administrative Lead - Patient Access & Care

Cooper Norcross University Hospital; Cherry Hill Township (NJ); Remote; USD 55,000 - 75,000; Full time

Job summary

Cooper Norcross University Hospital is seeking a Clinical Admin Lead to provide remote/in-person MA support, manage vitals, answer patient questions, and coordinate with clinicians within the Cooper365 model.

The role involves maintaining the EHR database, registering patients, printing/uploading documents, and handling inbound communications. Strong administrative skills and the ability to work independently are essential.

Qualifications

• 3–5 years' experience in customer service with the ability to exercise sound administrative judgement when needed.
• Excellent listening and communication skills are required.
• Must be able to work independently and manage multiple tasks.

Responsibilities

• Provide remote/in-person MA support, including patient vitals and answering questions.
• Maintain the EHR database and register patients; print/upload documents for visits.
• Process and route incoming faxes via OnBase to providers for signatures or information.
• Check in/out and support Cooper365 remote tasks for clinicians and patients.

Skills

Customer service

Administrative support

Communication skills

Time management

Job description

Cooper Norcross University Hospital is seeking a Clinical Admin Lead to provide remote/in-person MA support, manage vitals, answer patient questions, and coordinate with clinicians within the Cooper365 model.

The role involves maintaining the EHR database, registering patients, printing/uploading documents, and handling inbound communications. Strong administrative skills and the ability to work independently are essential.