Remote Clinical Admin Lead MA – Patient Care & EHR Expert

Cooper Norcross University Hospital; Cherry Hill Township (NJ); Remote; USD 42,000 - 65,000; Full time

Job summary

Cooper Norcross University Hospital seeks a Clinical Administrative Lead to provide remote/in-person MA support, capture vitals, answer patients’ questions, and manage the EHR workflow for Cooper365.

You will handle registration, scheduling, document printing/uploading, and ensuring forms are completed; the remote role may require occasional on-site training in Camden, NJ and regular collaboration with clinicians.

Qualifications

• 3–5 years of experience in customer service with the ability to exercise sound administrative judgement.
• Ability to coordinate multiple tasks, prioritize effectively, and communicate clearly with patients and clinicians.
• Familiarity with EHR workflows, check-in/out processes, and patient document handling.

Responsibilities

• Provide remote/in-person MA support, take vitals, answer patient questions, and manage the Cooper365 EHR workflow.
• Handle patient registration, scheduling, and printing/uploading documents for visits; ensure forms are completed.
• Coordinate certifications, referrals, and prior authorizations to ensure timely access to care.

Skills

Customer service

Administrative support

Tools

EHR system

Scheduling software

Job description

Cooper Norcross University Hospital seeks a Clinical Administrative Lead to provide remote/in-person MA support, capture vitals, answer patients’ questions, and manage the EHR workflow for Cooper365.

You will handle registration, scheduling, document printing/uploading, and ensuring forms are completed; the remote role may require occasional on-site training in Camden, NJ and regular collaboration with clinicians.