Remote Clinic Call Center Specialist - Oregon

Samaritan Health Services; Corvallis (OR); Remote; USD 22,000 - 29,000; Full time

Job summary

Samaritan Health Services in Oregon is seeking a Patient Call Center Representative to take inbound calls and respond promptly to inquiries, making patients and their needs a primary focus. You will help schedule appointments, relay information to providers, and guide patients through daily care within the Samaritan System.

The role requires a high school diploma, comfort with computer applications, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience or training with computer applications required.
• One (1) year experience or training in a position of similar responsibility and complexity preferred.
• Experience or training with medical/insurance terminology preferred.

Responsibilities

• Take inbound calls and ensure efficient and prompt responses to inquiries.
• Make patients and their needs a primary focus and cultivate positive patient relationships.
• Assist patients in scheduling appointments and communicating with providers to facilitate daily care.

Skills

Service Orientation

Clerical

Confidentiality

Time Management

Team Building

Social Perceptiveness

Education

High school diploma or equivalent

Job description

Samaritan Health Services in Oregon is seeking a Patient Call Center Representative to take inbound calls and respond promptly to inquiries, making patients and their needs a primary focus. You will help schedule appointments, relay information to providers, and guide patients through daily care within the Samaritan System.

The role requires a high school diploma, comfort with computer applications, and the ability to manage multiple tasks in a fast-paced environment.