Clinic Front Office Supervisor: Lead Patient Access & Ops

Samaritan Health Services; Albany (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Samaritan Health Services in Albany, Oregon is seeking an experienced Front Office Supervisor to oversee daily clinic operations and staff. This role coordinates with division clinics, clinical areas and billing to ensure seamless patient flow and accurate administrative processes.

The ideal candidate will bring strong communication skills, healthcare terminology knowledge, and a track record in leading frontline teams in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Three (3) years experience in a healthcare setting or an Associate degree plus one (1) year experience in a healthcare setting.
• Experience or training in medical/insurance terminology, ICD-9/10 and CPT coding, and computer applications.
• One (1) year of leadership or supervisory experience preferred.

Responsibilities

• Supervise staff and daily front office operations of a clinic. Act as liaison between the office and other division clinics, clinical areas and SHS departments such as billing.

Skills

Communication

Adaptability

Conflict resolution

Problem solving

Time management

Compliance

Education

High school diploma or equivalent

Associate degree +1 year healthcare experience

Tools

ICD-9/10 & CPT coding

Computer applications

Medical/insurance terminology

Job description

Samaritan Health Services in Albany, Oregon is seeking an experienced Front Office Supervisor to oversee daily clinic operations and staff. This role coordinates with division clinics, clinical areas and billing to ensure seamless patient flow and accurate administrative processes.

The ideal candidate will bring strong communication skills, healthcare terminology knowledge, and a track record in leading frontline teams in a fast-paced environment.