Remote Client Support Specialist (Temp, 6 Months)

Arthur J. Gallagher & Co. (AJG); Las Vegas (NV); Remote; USD 26,174 - 37,195; Full time

Job summary

Gallagher is seeking a Client Support Specialist to assist clients with benefits administration platforms in a fully remote role. You will handle inquiries via phone and email, navigate systems, and collaborate with IT and account teams to ensure smooth operations.

The position emphasizes strong communication, problem-solving, and meticulous data handling, with a Monday–Friday schedule and Pacific Time hours.

Qualifications

• Experience in customer service, call center, client support, administrative support, or a related role.
• Strong computer skills, including Microsoft Outlook, Word, and Excel.
• Associate degree or equivalent combination of education and experience preferred.

Responsibilities

• Respond to client inquiries via phone and email, providing timely support.
• Support benefits administration platforms and ensure a positive user experience.
• Collaborate with internal teams to resolve issues and document resolutions.
• Assist with client implementations, onboarding, and user training.
• Maintain accurate records and conduct data audits as needed.

Skills

Customer service

Call center

Client support

Administrative support

Microsoft Outlook

Microsoft Word

Microsoft Excel

Troubleshooting

Web-based applications

Education

Associate degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Gallagher is seeking a Client Support Specialist to assist clients with benefits administration platforms in a fully remote role. You will handle inquiries via phone and email, navigate systems, and collaborate with IT and account teams to ensure smooth operations.

The position emphasizes strong communication, problem-solving, and meticulous data handling, with a Monday–Friday schedule and Pacific Time hours.