Remote Benefits Consultant | Client Support & Growth

AO Globe Life; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly Pay

Equity Opportunity

Bonus Program

Vested Renewals

Job summary

AO Globe Life is looking for Remote Client Support Specialists to assist individuals and families with benefit programs. This role allows for flexible hours while maintaining quality service through structured training and ongoing mentorship.

The ideal candidate has strong communication skills, is self-motivated, and possesses the ability to manage virtual interactions with clients effectively. Team members enjoy the benefits of a supportive work environment and opportunities for professional growth.

Qualifications

• Strong verbal communication and active listening skills.
• The ability to build rapport and establish trust through virtual interactions.
• A high degree of organization and attention to detail.
• Self-motivation and accountability when managing independent work.
• Comfort using technology, including video conferencing platforms.
• A positive, team-oriented attitude and willingness to learn.
• Prior experience in customer service, sales, or client relations is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations via Zoom.
• Listen to client needs and help identify benefit programs.
• Provide clear explanations of available options.
• Guide clients through the enrollment process.
• Maintain organized and accurate digital records of interactions.
• Offer continued support to clients after enrollment.
• Participate in ongoing professional development.
• Work collaboratively with colleagues.

Skills

Strong verbal communication

Active listening skills

Organization and attention to detail

Self-motivation

Technology comfort

Team-oriented attitude

Job description

AO Globe Life is looking for Remote Client Support Specialists to assist individuals and families with benefit programs. This role allows for flexible hours while maintaining quality service through structured training and ongoing mentorship.

The ideal candidate has strong communication skills, is self-motivated, and possesses the ability to manage virtual interactions with clients effectively. Team members enjoy the benefits of a supportive work environment and opportunities for professional growth.