Remote Client Support Specialist — Benefit Options Guide

AO Globe Life; Indianapolis (IN); Remote; USD 38,000 - 52,000; Full time

Job summary

AO Globe Life is seeking remote Client Support Specialists to assist individuals and families across the United States with benefit programs. You will conduct virtual consultations via Zoom, explain enrollment options, and maintain client records from home.

The role emphasizes clear communication, independence, and ongoing professional development as you build meaningful relationships with clients and provide strong customer support.

Qualifications

• Strong communication and interpersonal skills.
• Able to work independently with strong organizational skills.
• Proficient with digital tools and Zoom.
• Experience in customer service or client-facing roles is helpful but not required.

Responsibilities

• Connect with individuals who expressed interest in learning about benefit programs.
• Schedule and conduct virtual consultations with clients via Zoom.
• Explain benefit options clearly and assist clients through the enrollment process.
• Maintain accurate digital records and follow up with clients as needed.
• Provide professional customer support and build positive client relationships.
• Participate in ongoing training sessions and professional development meetings.

Skills

Communication skills

Interpersonal skills

Independent worker

Digital tools proficiency

Customer service experience

Tools

Zoom

Job description

AO Globe Life is seeking remote Client Support Specialists to assist individuals and families across the United States with benefit programs. You will conduct virtual consultations via Zoom, explain enrollment options, and maintain client records from home.

The role emphasizes clear communication, independence, and ongoing professional development as you build meaningful relationships with clients and provide strong customer support.