Remote Client Benefits Specialist

AIL; Minneapolis (MN); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Mentorship

Leadership opportunities

Weekly pay

Job summary

AO Globe Life is hiring a Remote Customer Service Representative to support individuals and families seeking information about available benefits. You'll conduct virtual consultations, answer questions, and assist with enrollment while maintaining professional client relationships.

No prior insurance experience is required as training and licensing guidance are provided. This is a 100% remote, work-from-home role with flexible scheduling and performance-based opportunities to advance into

Qualifications

• Be at least 18 years old
• Be legally eligible to work in the United States
• Have a reliable computer or laptop with webcam and microphone
• Maintain reliable high‑speed internet
• Have a quiet, professional workspace
• Be comfortable using Zoom and web-based applications
• Be willing to complete required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License (licensing guidance provided)

Responsibilities

• Connect with individuals who have requested information about available benefits
• Schedule and conduct virtual consultations through Zoom and phone
• Listen to client needs and answer questions professionally
• Explain available life, accident, and supplemental health insurance options
• Help clients understand benefit and coverage choices
• Guide eligible clients through applications and enrollment
• Assist with policy reviews and beneficiary updates
• Provide ongoing customer service and follow-up
• Maintain accurate digital client records and documentation
• Build long-term relationships through professional, consistent service

Job description

AO Globe Life is hiring a Remote Customer Service Representative to support individuals and families seeking information about available benefits. You'll conduct virtual consultations, answer questions, and assist with enrollment while maintaining professional client relationships.

No prior insurance experience is required as training and licensing guidance are provided. This is a 100% remote, work-from-home role with flexible scheduling and performance-based opportunities to advance into