Remote Client Success & Upsell Specialist

Scale77; United States; On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Uncapped commissions

Remote work from anywhere

Job summary

Scale 77 is seeking a Client Success Manager to maintain clear communication with medical spa clients and coordinate internal teams for top-tier service. The role centers on onboarding, ongoing client touchpoints, and effective project management to maximize satisfaction and outcomes.

This full-time, remote position offers uncapped commissions and opportunities to advance into leadership roles within Scale 77, a fast-growing marketing agency serving medspas and aesthetics practices worldwide.

Qualifications

• Strong communication and interpersonal skills essential.
• Proven sales experience with upselling ability.
• Experience onboarding and managing client projects.
• Comfortable working in a remote, fast-paced environment.

Responsibilities

• Lead onboarding for new clients and ensure smooth handoffs between teams.
• Conduct regular check-in calls to monitor progress and satisfaction.
• Manage client communications and project timelines to deliver results.

Skills

Clear communication

Sales experience

Project management

Client relationship management

Job description

Scale 77 is seeking a Client Success Manager to maintain clear communication with medical spa clients and coordinate internal teams for top-tier service. The role centers on onboarding, ongoing client touchpoints, and effective project management to maximize satisfaction and outcomes.

This full-time, remote position offers uncapped commissions and opportunities to advance into leadership roles within Scale 77, a fast-growing marketing agency serving medspas and aesthetics practices worldwide.