Remote Client Success Manager - Health Plan Partnerships

Foodsmart; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-First Company

Unlimited PTO

Flexible & remote location

Healthcare Coverage

401k & bonus

Registered Dietitian Sessions

Job summary

Foodsmart is seeking a Client Success Manager to support a portfolio of health plan clients. This remote role partners with an Account Executive to drive renewal, retention, and program success while delivering exceptional service.

You will manage day-to-day client needs, coordinate launches, and communicate ROI and clinical outcomes to stakeholders. The position emphasizes relationship-building, issue resolution, and data-driven decision making, with cross-functional collaboration across

Qualifications

• 2–5+ years in account management, client services, or healthcare consulting.
• Strong organizational and communication skills.
• Experience with CRM platforms (Salesforce or equivalent).

Responsibilities

• Maintain relationships and ensure day-to-day program delivery across client accounts.
• Coordinate with Account Executive on renewals, growth, and launches.
• Monitor metrics and prepare client-facing reports.

Skills

Account management

Client services

Healthcare consulting

CRM (Salesforce)

Communication

Education

Bachelor’s degree in business, healthcare administration, or related field

Tools

Salesforce

Job description

Foodsmart is seeking a Client Success Manager to support a portfolio of health plan clients. This remote role partners with an Account Executive to drive renewal, retention, and program success while delivering exceptional service.

You will manage day-to-day client needs, coordinate launches, and communicate ROI and clinical outcomes to stakeholders. The position emphasizes relationship-building, issue resolution, and data-driven decision making, with cross-functional collaboration across