Remote Client Success Lead - MSP Tech Staffing

Bowman Williams; Arlington (VA); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Fully remote

Unlimited PTO

100% health, dental, vision premiums

Job summary

Bowman Williams is a 16+ year IT staffing firm specializing in MSPs and cloud services. We are seeking a Client Success Manager to own a portfolio of existing clients, understand hiring plans, and coordinate with recruiters to move placements forward.

You will advise on compensation, market conditions, and candidate availability while fostering long-term client relationships. In this remote role, you’ll be the primary hiring partner, maintaining regular client contact, reviewing openings, and

Qualifications

• Staffing/recruiting industry experience.
• Client-facing or Account Management experience.
• Comfortable talking with hiring managers and candidates.
• Organized enough to manage multiple active searches simultaneously.
• Commercial instincts — you understand that great service should ultimately turn into placements.
• Strong follow-through.
• Collaborative, accountable and comfortable working remotely.

Responsibilities

• Stay in regular contact with clients and understand upcoming hiring plans.
• Qualify technical and nontechnical job openings.
• Advise clients on candidate availability, compensation and market conditions.
• Work with recruiters to prioritize searches.
• Review and present qualified candidates.
• Prepare candidates for opportunities.
• Coordinate interviews and collect feedback.
• Keep clients and candidates engaged throughout the process.
• Help navigate offers and close placements.
• Develop relationships that lead to repeat hiring.

Skills

Staffing/recruiting industry

Client-facing / Account management

Communication with hiring managers

Multi-search management

Commercial instincts

Follow-through

Remote collaboration

Job description

Bowman Williams is a 16+ year IT staffing firm specializing in MSPs and cloud services. We are seeking a Client Success Manager to own a portfolio of existing clients, understand hiring plans, and coordinate with recruiters to move placements forward.

You will advise on compensation, market conditions, and candidate availability while fostering long-term client relationships. In this remote role, you’ll be the primary hiring partner, maintaining regular client contact, reviewing openings, and