Remote Client Success Manager — MSP Growth & Support

EVERNET Consulting LLC; Tolland (CT); Remote; USD 34,000 - 55,000; Part time

Benefits offered by this job

100% Remote

Flexible schedule

Growth opportunities

Job summary

EVERNET Consulting LLC is hiring a Client Success Manager for a fully remote, part-time role. You will serve as the trusted advisor for assigned clients, coordinating with IT and Marketing teams to ensure exceptional service and long-term partnerships.

You will build relationships, monitor account health, manage billing communications, and conduct regular business reviews. Experience with MSP environments and Autotask PSA is highly valued; potential path to full-time growth is available.

Qualifications

• Outstanding communication and relationship-building skills.
• Professional and confident phone presence.
• Able to manage multiple client accounts and priorities.

Responsibilities

• Serve as the primary point of contact for assigned client accounts and deliver proactive service.
• Oversee account health, billing communications, and regular business reviews.
• Identify growth opportunities and coordinate with IT and Marketing teams to expand services.
• Maintain accurate documentation and ensure projects stay on track.
• Represent EVERNET professionally in every interaction.

Skills

Client relationships

Communication

Organization

Account management

Problem solving

Tools

Autotask PSA

QuickBooks

Job description

EVERNET Consulting LLC is hiring a Client Success Manager for a fully remote, part-time role. You will serve as the trusted advisor for assigned clients, coordinating with IT and Marketing teams to ensure exceptional service and long-term partnerships.

You will build relationships, monitor account health, manage billing communications, and conduct regular business reviews. Experience with MSP environments and Autotask PSA is highly valued; potential path to full-time growth is available.