Remote Client Success & Growth Manager

ThrivePass; Denver (CO); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive benefits package

Opportunities for growth and skill development

Job summary

ThrivePass in Denver, Colorado is seeking a Relationship Manager to own the client experience and drive retention and engagement. This full-time role involves collaborating with cross-functional teams, managing a book of business, and ensuring optimal use of ThrivePass solutions. Candidates should have 3-5 years in related roles and a Bachelor's degree. The position offers a salary range of $70,000-$85,000 and promotes a collaborative work environment with a strong focus on employee well-being.

Qualifications

• 3-5 years in relationship/account management or similar client-facing role.
• Proven ability to manage client relationships that drive retention outcomes.
• Strong cross-functional coordination and execution skills.

Responsibilities

• Own the end-to-end client experience, driving retention and engagement.
• Collaborate with cross-functional teams to drive client success.
• Maintain clear visibility into client activity, goals, and risks within CRM.

Skills

Client relationship management

Cross-functional collaboration

Risk management

Innovative problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

CRM tools

Job description

ThrivePass in Denver, Colorado is seeking a Relationship Manager to own the client experience and drive retention and engagement. This full-time role involves collaborating with cross-functional teams, managing a book of business, and ensuring optimal use of ThrivePass solutions. Candidates should have 3-5 years in related roles and a Bachelor's degree. The position offers a salary range of $70,000-$85,000 and promotes a collaborative work environment with a strong focus on employee well-being.