Remote Client Success and Growth Manager

The-N2-Company-; United States; Remote; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health care coverage

Dental coverage

Nutritionist access

EAP

401(k) with match

Financial planning services

First-Time Homebuyer program

Paid time off + holiday week

Three-week sabbatical after 4 years

Paternal leave

Monthly remote-work reimbursement

Pet care insurance

N2GIVES program

Job summary

The N2 Company is hiring a Bridge Client Success Manager for a fully remote role in the United States. You will drive revenue and build lasting client relationships as the face of the company, overseeing onboarding, ongoing touchpoints, renewals, and cross-sell opportunities for advertisers across print and digital platforms.

You will manage mid-market to enterprise clients, coordinate campaigns, and maintain CRM and billing accuracy.

Qualifications

• Experience managing mid-market or enterprise B2B service clients in a remote environment.
• Own post-sale relationships and act as primary strategic contact.
• Lead client onboarding and coordinate campaign setup.
• Support renewals, expansions, and long-term account growth.
• Ability to work across time zones with distributed teams.

Responsibilities

• Onboard clients by gathering assets and setting up campaigns for timely launches.
• Maintain CRM and billing records; resolve payment or account issues.
• Renew partnerships and identify upsell/cross-sell opportunities.
• Serve as primary point of contact for clients and Area Directors.
• Document processes and contribute to service playbooks.

Skills

B2B client mgmt

Post-sale ownership

Onboarding

Renewals

Upsell/cross-sell

Tools

monday.com

Zoom

Aircall

CRM systems

Job description

The N2 Company is hiring a Bridge Client Success Manager for a fully remote role in the United States. You will drive revenue and build lasting client relationships as the face of the company, overseeing onboarding, ongoing touchpoints, renewals, and cross-sell opportunities for advertisers across print and digital platforms.

You will manage mid-market to enterprise clients, coordinate campaigns, and maintain CRM and billing accuracy.