Remote Client Services Specialist (Southern CA)

Acumen Fiscal Agent; California, Northern (MO, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Acumen Fiscal Agent is seeking a Client Services Agent in Southern California. The role involves enrolling and supporting clients through the lifecycle, handling inbound/outbound calls and emails, and processing paperwork with precision.

You will coordinate with program contacts and state entities to ensure accurate information flows. The ideal candidate will have at least one year of data entry and prior customer service experience, with strong communication skills and the ability to multitask

Qualifications

• At least one year of data entry experience.
• Experience in customer service and/or client relations.
• Strong communication skills and ability to work independently.

Responsibilities

• Assist clients (employers and employees) during enrollment.
• Process related paperwork and manage electronic communication.
• Accurate data entry across multiple databases with high accuracy.

Skills

Data entry

Customer service

Communication

Time management

Attention to detail

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Internet

Email

PDFs

Job description

Acumen Fiscal Agent is seeking a Client Services Agent in Southern California. The role involves enrolling and supporting clients through the lifecycle, handling inbound/outbound calls and emails, and processing paperwork with precision.

You will coordinate with program contacts and state entities to ensure accurate information flows. The ideal candidate will have at least one year of data entry and prior customer service experience, with strong communication skills and the ability to multitask