Remote Client Services Specialist-Legal & Corporate Support

Lexitas; Oregon; Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and paid holidays

Company paid maternity, baby bonding,

Job summary

Lexitas Remote role for a Client Services Specialist, serving as the first line of contact for legal clients and ensuring high-touch support through timely email correspondence, order fulfillment, and onboarding. Role emphasizes organization, proactivity, and client-focused service.

Lexitas is a national provider offering court reporting, medical record retrieval, process service, and corporate filings, committed to integrity and responsiveness. Fully equipped home office provided.

Qualifications

• High school diploma or equivalent required.
• 1+ year experience in litigation services, legal support, or a customer service role.
• Understanding of HIPAA compliance is preferred but can be trained.
• Reliable attendance and strong work ethic.
• Flexibility to work occasional overtime or on-call shifts as needed.

Responsibilities

• Serve as the primary email contact for new and existing clients, ensuring timely, accurate responses.
• Onboard new clients and users into Lexitas systems and introduce them to our online client portal.
• Manage data entry tasks, including job orders, new attorney/firm profiles, locations, and client preferences.
• Coordinate and schedule deposition services across departments.
• Monitor job queues and backlogs, update case statuses, and send daily job entries.
• Collaborate with sales and operations to support lead generation, resolve client concerns, and ensure job execution.

Skills

Attention to detail

Multitasking

Data entry

Communication

Customer service

Team player

MS Office

Legal terms

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Adobe Acrobat

Job description

Lexitas Remote role for a Client Services Specialist, serving as the first line of contact for legal clients and ensuring high-touch support through timely email correspondence, order fulfillment, and onboarding. Role emphasizes organization, proactivity, and client-focused service.

Lexitas is a national provider offering court reporting, medical record retrieval, process service, and corporate filings, committed to integrity and responsiveness. Fully equipped home office provided.