Remote Court Research Specialist

LexisNexis; New York (NY); Hybrid; USD 45.000 - 74.000; Vollzeit

Zusammenfassung

LexisNexis is seeking a Legal Research Specialist to support customers by conducting legal research and handling expert witness requests. The role blends research, customer service, and order management to deliver accurate information and a high-quality service experience.

You will work flexibly in a home-based setting across multiple states, applying established standards and collaborating with teams to meet department goals and improve client satisfaction.

Qualifikationen

• Excellent verbal and written communication skills.
• Proficient with Microsoft Office applications.
• Strong customer service and relationship-building abilities.
• Experience in law, legal research, or related field.

Aufgaben

• Conduct legal research and provide information using internal and external resources.
• Deliver clear, timely, and accurate communication to customers.
• Apply standard order-management processes to meet objectives.
• Advocate for the customer by reporting feedback and resolving issues.
• Collaborate effectively within a team and across the organization.

Kenntnisse

Verbal communication

Written communication

Customer service

Relationship building

Tools

Microsoft Office

Jobbeschreibung

LexisNexis is seeking a Legal Research Specialist to support customers by conducting legal research and handling expert witness requests. The role blends research, customer service, and order management to deliver accurate information and a high-quality service experience.

You will work flexibly in a home-based setting across multiple states, applying established standards and collaborating with teams to meet department goals and improve client satisfaction.