Remote Client Services Specialist

Transworld Systems Inc.; Auburn, Aiken (AL, SC, WI); Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid training

Team-oriented environment

Growth opportunities

Comprehensive benefits: medical,Dental

Job summary

Transworld Systems Inc. is seeking a Remote Client Services Representative to join a results-oriented team from home. You will assist clients via phone, email, and mail, process requests, and generate client reports while complying with laws and company policies.

We offer paid training, growth opportunities, and a comprehensive benefits package. The role supports a diverse client base across the country, with emphasis on accuracy and confidentiality in a fast-paced environment.

Qualifications

• High School Diploma or GED certificate, or equivalent of relevant work experience desired.
• Microsoft Office proficiency required.
• Excellent interpersonal, written, and oral communication skills required.
• Must have professional and mature manner, have a
• can-do

Responsibilities

• Research data regarding account and billing information to validate and confirm debts owed.
• Handle and respond to daily client requests, inquiries, and problems via telephone, email, fax and mail.
• Produce reports as requested by clients by assisting in the creation of the reports.
• Dependent upon position, demonstrate ability and willingness to learn new computer platform/systems.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws/regulations.
• Knowledge, understanding, and compliance with TSI policies and procedures.
• Follow up in a timely manner to ensure customer satisfaction.
• Provide feedback to management concerning possible problems or areas of improvement.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management.

Skills

Interpersonal communication

Confidentiality

Independent work

Teamwork

Multi-tasking

Prioritization and organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Transworld Systems Inc. is seeking a Remote Client Services Representative to join a results-oriented team from home. You will assist clients via phone, email, and mail, process requests, and generate client reports while complying with laws and company policies.

We offer paid training, growth opportunities, and a comprehensive benefits package. The role supports a diverse client base across the country, with emphasis on accuracy and confidentiality in a fast-paced environment.