Remote Client Services Specialist

Everise; Arizona; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Everise is hiring to handle inbound calls for members of our clients, operating from a dedicated work-at-home setup. The role emphasizes compassionate, patient customer care, documenting details, and guiding customers through Everise products and services.

You will work from home with a flexible schedule that may include weekends, evenings, and some overtime. Everise offers medical, dental, vision, 401K benefits, and PTO to support a healthy work-life balance.

Qualifications

• Strong customer service skills and empathy.
• Ability to gather and document customer information.
• Flexibility to work weekends, evenings, or holidays.

Responsibilities

• Resolve customer issues via one call resolution guidelines and/or escalated process.
• Meet or exceed performance metrics for the client.
• Document customer information and dispositions.
• Identify customer needs and explain Everise products and services.
• Maintain integrity and commitment to customer satisfaction.

Skills

Customer service

Job description

Everise is hiring to handle inbound calls for members of our clients, operating from a dedicated work-at-home setup. The role emphasizes compassionate, patient customer care, documenting details, and guiding customers through Everise products and services.

You will work from home with a flexible schedule that may include weekends, evenings, and some overtime. Everise offers medical, dental, vision, 401K benefits, and PTO to support a healthy work-life balance.