Remote Client Services & Scheduling Specialist

Next Stop Travel; Owensboro (KY); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Job summary

Next Stop Travel is a remote-based organization delivering structured planning and coordination services to a broad client base. The Customer Service Representative supports client requests, coordinates arrangements, and helps manage the overall process in a remote environment.

The role requires strong attention to detail, multi-tasking ability, and proficient use of digital tools to maintain records and communicate clearly with clients and external providers.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Client service coordination

Organizational skills

Independent work

Prioritization

Digital tools proficiency

Job description

Next Stop Travel is a remote-based organization delivering structured planning and coordination services to a broad client base. The Customer Service Representative supports client requests, coordinates arrangements, and helps manage the overall process in a remote environment.

The role requires strong attention to detail, multi-tasking ability, and proficient use of digital tools to maintain records and communicate clearly with clients and external providers.