Remote Client Services & Scheduling Coordinator

Next Stop Travel; Sumter (SC); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work environment

Job summary

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. We are seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

The role requires strong attention to detail, the ability to manage multiple tasks remotely, and excellent communication with clients and providers.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Communication

Independent work

Digital tools

Job description

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. We are seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

The role requires strong attention to detail, the ability to manage multiple tasks remotely, and excellent communication with clients and providers.