Remote Client Services & Scheduling Coordinator

Next Stop Travel; Tupelo (MS); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and onboarding

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. We are seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process in a productive remote environment.

The role emphasizes strong attention to detail, managing multiple tasks, and clear communication. Training and onboarding are provided to support a successful transition into the position.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative

Independent work

Digital tools

Detail oriented

Communication

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. We are seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process in a productive remote environment.

The role emphasizes strong attention to detail, managing multiple tasks, and clear communication. Training and onboarding are provided to support a successful transition into the position.